Accessibility

Hotel Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities. Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Accessible Public Spaces

  • Accessible Entrances:
    • Our ramps have a gentle incline, designed for wheelchair access, strollers, and other mobility aids.
    • The ramps are free of obstacles but do not have handrails.
  • Accessible Doors:
    • The hotel doors are wide enough to accommodate wheelchairs, strollers, walkers, and other mobility devices.
    • They open easily, allowing for comfortable access.
  • Public Restrooms:
    • Our public restrooms are designed with wide, easy-to-open doors (around 90 cm), allowing easy access for wheelchairs.
    • The restroom areas are clear of obstacles, and there is ample space to turn around. Amenities, such as soap dispensers, hand dryers, and paper towel dispensers, are within reach for wheelchair users.
  • Swimming Pool Access:
    • The pool area is accessible via inclined entrances, allowing easy entry for individuals using mobility devices.
  • Parking:
    • Designated ADA-compliant parking spaces are available near the main entrances for guests with disabilities.
  • Wayfinding and Signage:
    • Public areas and restrooms are clearly marked with the international accessibility symbol, and our signage is easy to read and visible to all guests.

Accessible Guest Room Spaces

  • Accessible Rooms:
    • We offer five accessible rooms, four located in Building 2 and one in Building 4. These rooms are designed to ensure comfort and safety for guests with mobility impairments.
  • Room Design:
    • The rooms are spacious with wide doorways (at least 80 cm wide) and hallways for easy maneuverability. There is ample space in the room for wheelchairs to move freely.
  • Accessible Bathrooms:
    • Barrier-free showers with support bars for safety.
    • Toilets are at an accessible height for wheelchair users, with support bars installed for easy use.
    • Accessible sinks with clearance underneath for wheelchair users to approach and use comfortably.
  • Furniture and Equipment:
    • Beds are adjustable and accessible from both sides.
    • Tables and desks are designed for easy access by wheelchair users.
  • Control Devices:
    • Light switches, thermostats, and controls are positioned at accessible heights for both standing guests and those in wheelchairs.
  • Non-slip Flooring:
    • All accessible rooms feature non-slip flooring to prevent falls.
  • Storage:
    • Closets and storage spaces are designed so that individuals in wheelchairs can easily reach and store their belongings.

 

Website Accessibility
Hotel El Mangroove Autograph Collection is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status:

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hotel El Mangroove Autograph Collection Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

Compatibility with browsers and assistive technology:

Hotel El Mangroove Autograph Collection Website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Technical specifications:

Accessibility of Hotel El Mangroove Autograph Collection Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript 

Limitations and alternatives:
Despite our best efforts to ensure accessibility of Hotel El Mangroove Autograph Collection Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Website:

  • NA

 

Feedback & Contact
We welcome your feedback on the accessibility of Hotel El Mangroove Autograph Collection Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.

Phone: +506 2105-7575

E-mail: concierge@enjoyhotels.net

Hotel address: Playa Panamá, Golfo de Papagayo, Guanacaste